This
is not the first time Paytm has called out an international firm over
data and payments issues.
It
added that Google Pay shares user data as may be required for the
purpose of processing transactions or providing Google Pay Services
with our authorised partners.
Vijay
Shekhar Sharma-owned fintech major Paytm
has alleged that payments platform Google Pay is violating guidelines
by sharing data with its group companies and third parties, and also
using it for advertising purposes.
Google
Pay’s privacy policy states it collects, stores, uses, and
discloses users’ personal data for advertising and promotional
purposes, Paytm claims in its letter to National Payments Corporation
of India (NPCI).
“We
would like to highlight a very important fact that Google
Pay, which is an un-regulated payments platform, has the scope of
using their customers’ data for their monetary gains with complete
disregard of the user’s need for privacy. The critical payments
data collected by them is being processed and stored outside of
India, which can have severe security implications in case of a data
breach as their policy states that this data is also being disclosed
with advertisers and third-parties,” reads the company’s letter.
One97
Communications, the company that owns Paytm, said on several
occasions it stored as well as processes user data onshore. “India
is in the process of drafting its personal data protection bill.
Against this backdrop, it is of utmost concern that global companies
are sharing Indian users’ personal data among group companies,”
the company wrote in the email.
In
a statement, Google refuted the charges, saying its payments users
have a direct relationship with the firm. According to Google Pay
terms of service, a Google account is opened with Google LLC. “A
common Google Account allows for checks and controls required for
managing risk, fraud, spam, and for enhancing security measures that
are applied across Google products... Google does not use any
individual UPI transactions data for any monetisation purpose,” its
spokesperson said.
Article Source Business
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